Frequently Asked Question
Ordering & Availability
Yes! You can order directly through our app or website for both pickup and delivery.
We recommend using our app for the best experience, faster checkout, and exclusive offers
Yes — you can schedule orders ahead of time based on availability.
Hours may vary by location. Please check your nearest location in the app or online before ordering.
Pickup & Delivery
Yes! We offer delivery through our app and website.
We’re available on those platforms, but ordering directly through our app helps you save money and support us directly.
Minimums may vary depending on location and distance. You’ll see this during checkout.
Delivery times vary based on demand and distance, but you’ll receive real-time updates on your order.
Catering
Yes! We offer catering for events of all sizes.
Most catering orders can be placed directly through our app or website.
Only if your order meets one of the following:
Local deliveries over $300
Manhattan delivery orders ($350 minimum)
Tax-exempt organizations
We recommend placing catering orders at least 48 hours in advance.
What types of empanadas do you offer?
We offer a wide variety of savory and sweet empanadas, including beef, chicken, seafood, vegetarian, and dessert options.
Our empanadas are fried for that signature crispy texture.
Yes! We have several vegetarian options including spinach & cheese, veggie blends, and more.
At this time, our empanadas are not gluten-free.
Yes — we prepare our food fresh daily using high-quality ingredients.
Payments & Orders
We accept all major credit/debit cards and mobile payments through our app and online ordering system.
Please contact the store as soon as possible — we’ll do our best to help, but changes are not guaranteed once preparation has started.
Sometimes we make mistakes. Reach out to us directly through the app or contact the store — if its our mistake we’ll make it right.
Locations & General Info
We currently have locations in Brooklyn, NY. You can view all locations in our app or website.
Yes — select items are available for nationwide shipping. More details coming soon!
We currently do not offer franchising oppoortunities.
Still Have Questions?
If you don’t see your question here, feel free to reach out — we’re happy to help!